Yes! We bring all our professional cleaning products, as well as all necessary equipment (mops, HEPA vacuums, microfiber cloths). You don't need to prepare anything.

Yes. We use professional cleaning products, safe for children and pets when used as directed. If you have specific sensitivities, let us know — we'll adapt our products accordingly.

We use standard professional cleaning products: multi-surface cleaners, bathroom cleaners, effective degreasers. You can also request the use of your own products if you prefer.

Yes! Our professional products eliminate 99.9% of bacteria and offer effective cleaning on all surfaces, safely for your home.

We use standard professional products, effective on all surfaces, including heavily soiled areas. If you have preferences or specific sensitivities (children, allergies, pets), let us know — we'll adapt our products accordingly.

No, you don't need to be there. Many clients leave us a code or a key. Your trust is precious — our staff is fully background-checked, insured and trained in professional ethics.

The duration depends on the size and condition of your home. On average: 2–3h for a 1-bedroom, 3–4h for a 2-bedroom, 4–5h for a 3-bedroom. For a deep clean, allow 1–2h more. We provide a precise estimate with your quote.

Your satisfaction is 100% guaranteed. If something doesn't meet your expectations, contact us and we'll come back for free to fix the issue, no questions asked. That's our commitment to you.

Depending on the size of your home: 1 to 2 cleaners for a small apartment, 2 to 3 for a medium home, and up to 4 for large spaces or post-renovation services. We optimize the team for best efficiency.

Absolutely! You can indicate your preferences in the booking form or call us. For example: focus more effort on a specific room, skip an area, use your own vacuum, etc. We adapt to your needs.

With a weekly, bi-weekly or monthly subscription, you get a 15% discount on every visit. No long-term commitment — you can modify or cancel with 48h notice. Your time slot is also reserved in priority.

We accept: Interac e-Transfer, Interac debit and cash. Payment is made after each service. For subscribers and businesses, we offer monthly invoicing. No payment before the visit.

No, never. We believe in full transparency. Travel is free — we don't charge any transportation fees. The quote you receive includes everything: labor, products and taxes. The final price always matches the quote, unless you request additional services during the visit.

Yes! Enter your promo code at step 2 of the booking form. Current offers are displayed in the announcement bar at the top of the site. Follow us on social media to stay updated.

We cover all of Greater Montreal: Montreal (all boroughs), Laval, South Shore (Longueuil, Brossard, Saint-Hubert) and North Shore (Terrebonne, Blainville). See our areas page or call us to verify.

Generally, we can schedule you within 24 to 72 hours. For urgent requests (moving, post-renovation), contact us by phone and we'll do our best to accommodate you quickly.

You can cancel or reschedule your appointment for free with at least 48 hours notice. Call us at 579-366-2599 or email contact@ecomenagepro.ca. Late cancellations (less than 24h) may incur a small fee.

Yes, absolutely. All our cleaners go through a criminal background check, are trained to our quality and safety standards, and are covered by our civil liability insurance. Your home and belongings are protected.